Solutions · Technical Service
Service jobs close with their forms; technicians stop calling HQ.
Requests become tasks, technicians close the job on site with its form, part costs attach with receipts; fault codes sit on cards in the pocket.
Scenarios
Requests become tasks
An incoming service request is assigned to a technician as a task; the day's route is a list on the phone.
The service form is filled on site
Work done, parts replaced and final state go on the service form at the site; the job closes with photo proof.
Part costs tied to the job
The purchased part's receipt is uploaded as an expense; what was spent on which job is clear in the breakdown.
Fault codes decoded from the pocket
Code meanings and model notes live on knowledge cards; the technician reaches the answer without calling HQ.
Modules used in this field
Frequently asked questions
Define the request as a task and assign it to a technician or crew; status is watched from the panel.
Yes; define your own service report with its items in the Forms module.
There is no all-day tracking; the clock-in on arrival at the service point lands with a location check.
Expenses are entered with a receipt photo and note; breakdowns come by category and period.